Still waiting on my return that was received on July 9th, I got my trade in credit faster than my return credit and they both were received on the same day. Still waiting on the return credit, was told it would be to me Tuesday or Wednesday and have not seen the credit returned to my card. It probably would be faster to me to drive to their MN store and did the in-person return. I'll give them their 14 day waiting period on returns before I start bombarding them with messages and calls.