Perhaps a dumb question regarding CPO...

[LeftDaddy]

Hey guys, sorry in advance if this is a bit of a dumb question. So here goes:

 

OK...to start, I'm kind of a big deal at Callaway Pre-owned. Lol...I'm half kidding about that, BUT, I do spend a fortune there and they do some extra things for me on occasion. Anyway, during their recent 50% trade-in bump, I called my guy to ask about trading in my 815 BBA DBD for the 816 BBA DBD. Long story short, they don't offer it to "the public" yet but they would do it for me. Awesome! So I traded in my 815 plus some other stuff for the 816 and essentially got it for free.

 

They also shipped it free and 2-dayed it, and customized it for free. Awesome again!

 

So it showed up today, and it is in immaculate condition except for one thing (they told me it was a "very good")...the top of the crown has some minor scratches on it. The face looks like it has never seen a ball...grip and shaft are brand new...sole looks a little used but is largely blemish free as well.

 

But I'm worried about the crown. It is matte black, and has these small scratches. I cleaned it with soap and that helped some but didn't solve it. It doesn't look like an "idiot mark" per se, but it also is a little visually distracting (just a little bit).

 

What would you guys do? I really don't want to return it, and I know they would hook me up if I called...but it is otherwise basically brand new. Just curious about what you guys think. The scratches won't bother me so much, but I am worried about resale. Thanks!

[Buddha]

You haven't even hit it and you are worried about resale value. I understand this is wrx, but.....

[Tyus Stones]

Hey guys, sorry in advance if this is a bit of a dumb question. So here goes:

 

OK...to start, I'm kind of a big deal at Callaway Pre-owned. Lol...I'm half kidding about that, BUT, I do spend a fortune there and they do some extra things for me on occasion. Anyway, during their recent 50% trade-in bump, I called my guy to ask about trading in my 815 BBA DBD for the 816 BBA DBD. Long story short, they don't offer it to "the public" yet but they would do it for me. Awesome! So I traded in my 815 plus some other stuff for the 816 and essentially got it for free.

 

They also shipped it free and 2-dayed it, and customized it for free. Awesome again!

 

So it showed up today, and it is in immaculate condition except for one thing (they told me it was a "very good")...the top of the crown has some minor scratches on it. The face looks like it has never seen a ball...grip and shaft are brand new...sole looks a little used but is largely blemish free as well.

 

But I'm worried about the crown. It is matte black, and has these small scratches. I cleaned it with soap and that helped some but didn't solve it. It doesn't look like an "idiot mark" per se, but it also is a little visually distracting (just a little bit).

 

What would you guys do? I really don't want to return it, and I know they would hook me up if I called...but it is otherwise basically brand new. Just curious about what you guys think. The scratches won't bother me so much, but I am worried about resale. Thanks!

 

Just to run through this for my own understanding:

 

1) CPO did you a huge solid by allowing you to do a trade they don't offer publicly, and got to trade a couple clubs for a new model driver.

2) You ordered a driver in "Very Good" condition, and received one that fits the description of "Like New", even with a small scratch or two on the crown. As a self-proclaimed CPO veteran, I think you would be as aware of their condition ratings as anyone.

3) After all that, you are considering making a fuss because of potential loss of "resale value" due to a few little scratches

 

...... unless I am missing something here, I have to ask: Seriously dude? If you want to continue getting perks from CPO, I'd strongly advise against sending them back a club they hooked you up with, simply due to a few little scratches. I don't mean to come off as harsh, but c'mon man.

 

It literally takes seconds to buff out the crown, and it won't hurt its resale value in the least. Just be happy you got a killer deal for a driver in even better condition than was advertised, and enjoy your new club

[tomuch23]

Try buffing them out. That should take care of it.

[joshfisher]

Water running on the head with LIGHT pressure from a Mr. Clean magic eraser does wonders on matte heads. LIGHT!!!

[Tyus Stones]

Water running on the head with LIGHT pressure from a Mr. Clean magic eraser does wonders on matte heads. LIGHT!!!

 

What happens when you use pressure that is not so light? Does the paint go bye-bye?

[joshfisher]

Dont know and dont want to find out! My guess since the matte finish is textured that it would smooth out that spot and have more of a smooth shine in that area.

[LeftDaddy]

Thanks for the responses, guys. So I'm keeping it based on your recommendations, and will try the tricks on buffing out the scratches.

 

I just see so many BST posts about idiot marks, and although I wouldn't describe these scratches as idiot marks, it was the first thing I noticed and immediately had me concerned about potential resale value (yes to you, Buddha...I always worry about resale value on essentially anything I buy of any value).

 

I wasn't going to "make a fuss" with CPO...they have a "try for free" policy so was thinking about perhaps going that route. They've done me right on everything I've ever bought there except for a 9 iron I bought once.

 

Anyway, sounds like most of you consider it a minor issue so that is all I wanted to know. Thanks!

[BreakingPar]

I have now seen everything on GolfWRX.

[tomuch23]

Just get some good buffing wax and you'll be good to go. If that would not work for some odd reason then try scrubbing off with Mr. Clean.

[Warrick]

Hey guys, sorry in advance if this is a bit of a dumb question. So here goes:

 

OK...to start, I'm kind of a big deal at Callaway Pre-owned. Lol...I'm half kidding about that, BUT, I do spend a fortune there and they do some extra things for me on occasion. Anyway, during their recent 50% trade-in bump, I called my guy to ask about trading in my 815 BBA DBD for the 816 BBA DBD. Long story short, they don't offer it to "the public" yet but they would do it for me. Awesome! So I traded in my 815 plus some other stuff for the 816 and essentially got it for free.

 

They also shipped it free and 2-dayed it, and customized it for free. Awesome again!

 

So it showed up today, and it is in immaculate condition except for one thing (they told me it was a "very good")...the top of the crown has some minor scratches on it. The face looks like it has never seen a ball...grip and shaft are brand new...sole looks a little used but is largely blemish free as well.

 

But I'm worried about the crown. It is matte black, and has these small scratches. I cleaned it with soap and that helped some but didn't solve it. It doesn't look like an "idiot mark" per se, but it also is a little visually distracting (just a little bit).

 

What would you guys do? I really don't want to return it, and I know they would hook me up if I called...but it is otherwise basically brand new. Just curious about what you guys think. The scratches won't bother me so much, but I am worried about resale. Thanks!

 

If you essentially got it for free, just send it to Continental and get a "real" paint job on it for $50.

 

I am thinking this was more of a passive brag about your status at CPO, and that you can get a used 816 prior to the rest of the living, breathing world.

[LeftDaddy]

No, it wasn't intended to be a passive brag at all. I really was curious if you guys would consider an otherwise nice club but with a crown pretty marked up a big issue or not. The scratches are deeper than perhaps I described, and they are white whereas the crown is black of course. I did the magic eraser thing and it helped some but there are still some discolorations and scratches.

 

My "status" at CPO has nothing to do with anything other than I spend too much money there...way too much. And you know what they say...a fool and his money are soon parted. If you knew me, you would know I was totally kidding about my "status" (although I did think it was cool that they gave me the 816 ahead of time). I guess I could have left all of that out and not said what club it was. It seemed pertinent to the story but on reflection I guess it really isn't.

 

Anyway, I was afraid my question was a dumb one. Apparently it was. So I apologize for bothering you guys with it. To the guys who gave tips on how to clean it up, much thanks! It looks a bit better now.

[southpaw72]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

[GoIrish17]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

[Hateto3Putt]

Resale value?????

 

What are the odds of the OP just trading back in to CPO the second the 817 line comes out?

 

I just bought the 815 from CPO, played it yesterday, great stick.

[LeftDaddy]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

 

So this is basically true, except my concern wasn't so much that CPO misrepresented the condition (they didn't...it is better than very good IMO). It was more along the lines that all "very goods" aren't created equal, and thus was a "very good" with a messy crown really a "very good" in the eyes of you experts.

 

I see on these threads all the time that "some ebayer sold me a very good but it had idiot marks on it...what a jerk". But apparently I can't have the same standards.

 

And I won't lose my "status" with CPO. Apparently folks don't understand the symbiotic nature between a retailer and their "frequent flyers"...i.e. I part with a fair amount of money directed towards them, and they treat me well because of it, but I also "expect" a level of differential treatment because of how much I spend with them. I can take my money elsewhere and they know this. I don't intend to at all...I love those guys. But it wouldn't have been unreasonable at all to ask that they send me another one. Or for that matter, I could send it back altogether since, you know, any of us has a "try for 30 days for free" deal with them. I could just send it back and say I tried it and didn't like it...they give all of us that guarantee, so I guess I am confused as to why this is seemingly such an odd ask of them. Maybe folks are just annoyed that I "bragged" about my status, and I can see that now in retrospect. I see how the post comes across that way, so my bad on that...I should have left out any of the details and just asked if you guys would accept a club with some unsightly crown marks, or do you have tips to fix it.

 

Anyway, I did "clean it up" per tips on here and it is now acceptable to me so I'm "done" with the question...I'm all good...thanks! Good suggestion on locking up the thread...I'll do that now. Thanks again to the folks that offered helpful advice!

[southpaw72]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

[GoIrish17]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

 

You do realize that these used websites have condition guides that offer an outline of what the minimum condition is for each rating? Very good absolutely does not mean "no flaws at address", that's not open to interpretation or debate. Direct from CPO under their very good rating description- "Minor signs of wear from normal use. Paint may have a small scratch or chip, but they will be barely visible." It sounds to me the OP got exactly what the condition rating describes, after putting a little elbow grease to it and buffing some smudges out. If you want new, like new, or some other version of "close to perfect", then buy in that condition, not very good. If you want to disagree, it sounds like your problem is with CPO's rating system. Maybe you can get them to change it to suit your definition? I personally don't care, and the OP seems to have gotten what he was looking for out of this thread. So, no reason to continue this side conversation.

[timmy8151]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

 

You do realize that these used websites have condition guides that offer an outline of what the minimum condition is for each rating? Very good absolutely does not mean "no flaws at address", that's not open to interpretation or debate. Direct from CPO under their very good rating description- "Minor signs of wear from normal use. Paint may have a small scratch or chip, but they will be barely visible." It sounds to me the OP got exactly what the condition rating describes, after putting a little elbow grease to it and buffing some smudges out. If you want new, like new, or some other version of "close to perfect", then buy in that condition, not very good. If you want to disagree, it sounds like your problem is with CPO's rating system. Maybe you can get them to change it to suit your definition? I personally don't care, and the OP seems to have gotten what he was looking for out of this thread. So, no reason to continue this side conversation.

 

Totally agree. I think we've all been spoiled by CPO where they've often provided better than expected clubs.

 

However if you read their description for "Very Good" one should expect a club that's been played with some signs of wear:

 

Very Good Condition:

Unlike our Like New condition, these clubs have clearly been hit but are in fantastic shape. They may have a few scratches if you look closely but will still look like the newest club in most bags.

Very Good Condition - What It Means...

Grip: Always a high quality grip. Shaft: Slight signs of wear or use. Graphics still in place. No bag wear. May have a few paint chips from rubbing against other clubs but are otherwise structurally perfect. Face: Polished look of Like New but with slightly more signs of play. All of paint-fill still in the grooves. Sole: Polished look Like New but with a bit more wear. Light wear from where club has brushed through the grass in play. Woods Top/Crown: Minor signs of wear from normal use. Paint may have a small scratch or chip, but they will be barely visible. Irons Topline/Body: Few cosmetic scratches from rubbing against other clubs but medallions and overall condition is great.

[GoIrish17]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

 

So, you deleted the "get a life buddy" post when the following post provided the information you were too lazy to read yourself? Classy.

[Tyus Stones]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

 

No, I'll settle with agreeing that you are factually incorrect. Your opinion on what "very good" means does not trump CPO's detailed rating system.

[GoIrish17]

This is comical watching you try to work the internet, with all the deleted posts and re-posts. Have fun trying to figure out this internet thing, I'm out.

[southpaw72]

This is comical watching you try to work the internet, with all the deleted posts and re-posts. Have fun trying to figure out this internet thing, I'm out.

Gotta love the wrx app

[southpaw72]

Maybe I'm the only one but if he got a like new club (most of us know like new at cpo can mean brand new) why doesn't he have the right to be upset if the crown is scratched? I guess this really comes down to the severity of the scratches and if there visible at address. If they are, he'd be crazy to not be upset...Maybe some are just jealous .

 

OP said "they told me it was a "very good"" in his original post. He got exactly what they told him, in the exact condition they told him it'd be in.

 

Return it and risk losing your "status" at CPO, send it to Continental and have it refinished, or buff it out and play it like most would. The choice is yours.

 

Sound like you've gotten some good advice here, and some smart comments directed towards you. I'd lock it up now if I were you, unless you just want to continue to get the exact same comments repeated.

Agree to disagree. To me very good means no flaws at address.

 

No, I'll settle with agreeing that you are factually incorrect. Your opinion on what "very good" means does not trump CPO's detailed rating system.

Thank you sir for your invaluable insight. You're changing the world one post at a time.

[LeftDaddy]

Just FYI I tried to delete the thread per an earlier suggestion. It wouldn't let me. And then I looked around to see if it was lockable...couldn't find that.

 

CPO totally did me right here in a lot of ways, and absolutely did not misrepresent the condition of the club (except that I still think the crown is messier than what their description would indicate). But after some cleaning etc it is probably just fine. Everything else about the club is absolutely "like new"...in fact you wouldn't know it had been hit. Maybe the original owner only made contact with the ball on the crown instead of the face...lol.

 

I'm sorry the thread devolved like it did...perhaps I shouldn't have expected anything different with the combination of a dumb question and a "passive brag". I am bummed by all that...I did have a legit question for you guys but muddied that with too much information.

[Tyus Stones]

Just FYI I tried to delete the thread per an earlier suggestion. It wouldn't let me. And then I looked around to see if it was lockable...couldn't find that.

 

CPO totally did me right here in a lot of ways, and absolutely did not misrepresent the condition of the club (except that I still think the crown is messier than what their description would indicate). But after some cleaning etc it is probably just fine. Everything else about the club is absolutely "like new"...in fact you wouldn't know it had been hit. Maybe the original owner only made contact with the ball on the crown instead of the face...lol.

 

I'm sorry the thread devolved like it did...perhaps I shouldn't have expected anything different with the combination of a dumb question and a "passive brag". I am bummed by all that...I did have a legit question for you guys but muddied that with too much information.

 

You can contact a mod and request the thread be locked up

[GoIrish17]

Just FYI I tried to delete the thread per an earlier suggestion. It wouldn't let me. And then I looked around to see if it was lockable...couldn't find that.

 

CPO totally did me right here in a lot of ways, and absolutely did not misrepresent the condition of the club (except that I still think the crown is messier than what their description would indicate). But after some cleaning etc it is probably just fine. Everything else about the club is absolutely "like new"...in fact you wouldn't know it had been hit. Maybe the original owner only made contact with the ball on the crown instead of the face...lol.

 

I'm sorry the thread devolved like it did...perhaps I shouldn't have expected anything different with the combination of a dumb question and a "passive brag". I am bummed by all that...I did have a legit question for you guys but muddied that with too much information.

 

Just use the "report" button and ask that the thread be closed.

[BreakingPar]

This thread has inspired forced me to update manage my settings :derisive:

[Medic]

Polish it up and post some pics, OP.

 

And don't take it too personally - this place can be brutal at times. But when the chips are down and you ARE getting scammed, there is no better place on earth to come and get some solid advice.

 

I too am a CPO affectionado. : )

[stuway]

CPO usually under promises a d over performs. If I had that hook with em, I wouldn't blow it over this