deadsolid...shank Posted November 20, 2020 Share Posted November 20, 2020 Just a quick question about how TaylorMade is in regards to warranty. My 2017 M1 cracked low on the face. Hasn’t been abused at all. I gave to my pro who is contacting his rep. I’m not really expecting anything due to the age of the club, but thought it was worth trying. Anyone have any experience in a similar situation. Quote Link to comment Share on other sites More sharing options...
Rfern12 Posted November 20, 2020 Share Posted November 20, 2020 i had my 2017 M1 crack a about a year or two ago and TM replaced with brand new M5. you can do a claim online if you want. If i had to guess, i bet you get a new SIM. Quote Link to comment Share on other sites More sharing options...
deadsolid...shank Posted November 20, 2020 Author Share Posted November 20, 2020 9 hours ago, Rfern12 said: i had my 2017 M1 crack a about a year or two ago and TM replaced with brand new M5. you can do a claim online if you want. If i had to guess, i bet you get a new SIM. That would be sweet! My pro still hasn’t heard from the rep. Quote Link to comment Share on other sites More sharing options...
CKalma Posted November 21, 2020 Share Posted November 21, 2020 From past posts about warrantees outside the 2 year window have ranged from being lucky and getting a replacement, getting a 30% discount code, and being told no.... Quote TM SIM 9* Ventus Black 6TX TM SIM Ti 19* Ventus Black 9TX TM P790 3 DG X100 TM P7MC 4, 2014 MB 5-PW DG X7 TM MG 52, 56, Hi-Toe 60 DG S400 TM Spider Tour Black Link to comment Share on other sites More sharing options...
Circaflex Posted November 22, 2020 Share Posted November 22, 2020 I think OP will still get it replaced, the M1 and M2's were known for cracking on top of the head and the face, they should make it right or at least offer a high discount. Anything for a 3-year old club is really better than nothing IMO. Quote Mostly PING clubs, with TaylorMade woods. Bellum Winmore Putter. Arccos user. BOA Is life. Link to comment Share on other sites More sharing options...
deadsolid...shank Posted November 22, 2020 Author Share Posted November 22, 2020 3 hours ago, Circaflex said: I think OP will still get it replaced, the M1 and M2's were known for cracking on top of the head and the face, they should make it right or at least offer a high discount. Anything for a 3-year old club is really better than nothing IMO. That was my thinking. I don’t really expect anything, but if anything is offered, I’ll consider it a bonus. Quote Link to comment Share on other sites More sharing options...
Logan159 Posted November 22, 2020 Share Posted November 22, 2020 I was just wondering about a scenario such as this. Yesterday one of the guys in my group busted his m4 right above the face on the carbon section. I told him to contact TM as they typically have a very good warranty policy, however I wasn't sure with the driver being several models old at this point. Quote Ping G425LST DIamana PD 60X Callaway UW 17* Diamana TB 80X Callaway Apex Pro 21* AD DI 95X NCW MBs 4-PW x100 Artisan Golf 50, 54, 59* x100/s400 Artisan Golf 0519 Link to comment Share on other sites More sharing options...
deadsolid...shank Posted November 24, 2020 Author Share Posted November 24, 2020 My pro texted me today and said since they are out of M1’s they are sending me a Sim. Problem is they’re back ordered til the end of December. 1 1 Quote Link to comment Share on other sites More sharing options...
cardia10 Posted November 24, 2020 Share Posted November 24, 2020 Sounds awesome, even with the wait! Quote Link to comment Share on other sites More sharing options...
kmay__ Posted November 24, 2020 Share Posted November 24, 2020 14 hours ago, deadsolid...shank said: My pro texted me today and said since they are out of M1’s they are sending me a Sim. Problem is they’re back ordered til the end of December. Awesome, maybe my M2 will crack playin these winter rounds lol brb gotta collect up some top flites and nitros. 😂 Quote TM SIM Max 9* Tensei blue AV 65-S Mizuno ST180 3w 15* Tensei blue-S Cobra BioCell 5w 19* Matrix RedTie-S Ping G30 4h 22* TFC 419-R Taylormade R-11 KBS tour 90 -S Cleveland CBX 52* 58* DG 115-W Mannkrafted rebar Rattler Link to comment Share on other sites More sharing options...
SubaruWRX Posted November 24, 2020 Share Posted November 24, 2020 16 hours ago, deadsolid...shank said: My pro texted me today and said since they are out of M1’s they are sending me a Sim. Problem is they’re back ordered til the end of December. I should buy an M1 and go hit some big ball bearings with it until I get a SIM. Hahahahaha You won! Quote “I think getting advice from guys who are sitting at the computer in their underwear while taking a break from porn is a very solid way to choose clubs.” - bluedot Link to comment Share on other sites More sharing options...
Bad9 Posted November 24, 2020 Share Posted November 24, 2020 1 hour ago, SubaruWRX said: I should buy an M1 and go hit some big ball bearings with it until I get a SIM. Hahahahaha You won! My guess is at least 10 guys are outright now trying to get their driver to fail 1 Quote Callaway Rogue ST Max 10.5°/Xcaliber SL 45 a flex,Callaway Rogue ST Max Heavenwood/Xcaliber FW a flex, Callaway Rogue ST Max 9w/Xcaliber FW a flex, Maltby KE4 TC IST 4h & 5h/Rapid Taper a flex, Maltby KE4 Tour+ 6-G/Xcaliber Rapid Taper a flex, Maltby Max Milled 54°/Xcaliber Wedge 85 r flex, Maltby Max Milled 58°/Xcaliber Wedge 85 r flex, Maltby Moment X Tour putter Link to comment Share on other sites More sharing options...
deadsolid...shank Posted November 24, 2020 Author Share Posted November 24, 2020 I guess we’ll see if it actually comes. I guessing it may have helped because the pro called his rep. I don’t know if it would have been a different outcome if it would have been an individual contacting them. Quote Link to comment Share on other sites More sharing options...
Popular Post deadsolid...shank Posted December 31, 2020 Author Popular Post Share Posted December 31, 2020 Just to update, I received the new Sim head today. 5 1 Quote Link to comment Share on other sites More sharing options...
BogeyLJA Posted December 31, 2020 Share Posted December 31, 2020 2 hours ago, deadsolid...shank said: Just to update, I received the new Sim head today. The current model or the 2.0? Quote Callaway Triple Diamond LS 9* | Diamana D Limited 60tx Titleist TSi3 15* | Ventus TR 7x Titleist TSi3 18* | Ventus TR 8x Srixon ZX7 4-p | DG x100 Vokey SM8 50|54|58 - DG x100 Scotty Newport 2 TP5x Link to comment Share on other sites More sharing options...
deadsolid...shank Posted December 31, 2020 Author Share Posted December 31, 2020 7 hours ago, BogeyLJA said: The current model or the 2.0? The current model. Quote Link to comment Share on other sites More sharing options...
TTRacer Posted January 1, 2021 Share Posted January 1, 2021 TM has great CS, curious what they say Quote Link to comment Share on other sites More sharing options...
Bad9 Posted January 1, 2021 Share Posted January 1, 2021 20 minutes ago, TTRacer said: TM has great CS, curious what they say If you read the post three posts above yours you would find they sent him a new SIM head. 1 Quote Callaway Rogue ST Max 10.5°/Xcaliber SL 45 a flex,Callaway Rogue ST Max Heavenwood/Xcaliber FW a flex, Callaway Rogue ST Max 9w/Xcaliber FW a flex, Maltby KE4 TC IST 4h & 5h/Rapid Taper a flex, Maltby KE4 Tour+ 6-G/Xcaliber Rapid Taper a flex, Maltby Max Milled 54°/Xcaliber Wedge 85 r flex, Maltby Max Milled 58°/Xcaliber Wedge 85 r flex, Maltby Moment X Tour putter Link to comment Share on other sites More sharing options...
toddmanley Posted February 27, 2021 Share Posted February 27, 2021 Glad to see the how TM handled the situation. I’ll be reaching out to them Monday for my broken SIM. Smash factor dropped like a rock after the crack - hit it solid and on the sweet spot too. Quote Link to comment Share on other sites More sharing options...
Cleveland_Rocks Posted March 1, 2021 Share Posted March 1, 2021 They are supposed to be replacing my SIM MAX for the polymer insert in the speed slot crumbling, cracking and falling out. They said I should have it replaced by 3/16/21. They stated a SIM MAX not SIM2 MAX. They’ve always had great customer service!! 👍 Quote Link to comment Share on other sites More sharing options...
toddmanley Posted March 2, 2021 Share Posted March 2, 2021 Got word TM is sending me a new head - regardless of whether it's a direct SIM to SIM replacement or a SIM2 head (didn't grill my fitter on the details who helped me out), I'm really happy with their customer service. Quote Link to comment Share on other sites More sharing options...
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