Srixon Irons wait time.

[richdogg]

I ordered mine on a Sunday the order was sent in on Monday and I received them on Thursday.  They customized clubs. One c taper shafts 2 degrees upright, 1.5 extra length . I feel lucky after reading some of these post.

[bogey69]

Quoted 4 weeks by DD yesterday.  Project X LZ 6.0 is the hold up apparently.  

[JinF]

2 hours ago, bogey69 said:

Quoted 4 weeks by DD yesterday.  Project X LZ 6.0 is the hold up apparently.  

The Project X LZ shafts were due in today according to Srixon CS chat I had. 

[JamesG12]

Has anyone ordered $-taper 120 recently? Any idea how long that back log is? I know taylormade is out of stock until October…

[Myherobobhope]

On 8/12/2021 at 10:15 AM, KenEvil said:

I placed my order (C-taper 130X) at the end of April. Still no clubs but as given a loaner set with Tour X shafts to use until my order arrives, and they threw in a dozen Z-Star balls. Can't complain about the customer service with them, just a supply issue that everyone is dealing with. 

 

Have you gotten any updated on when the clubs will arrive? I'm on a much shorter wait time (ordered mine in July) but I'm impatient to receive them... Granted, they also told me the C-Tapers were in stock and it wouldn't be more than 2-3 weeks.

[naromgerg]

Got ZX7s with X100s in them. Ordered from a custom shop and I got them in about 4 weeks. Not sure if the wait time is that long still or not. Definitely very happy with the purchase. Shot my lowest round to date with them!

[BostonWRX]

I ordered up another set of ZX5 with a different shaft. Just got shipping notice 2 weeks after placing the order. 

[JinF]

44 minutes ago, BostonWRX said:

I ordered up another set of ZX5 with a different shaft. Just got shipping notice 2 weeks after placing the order. 

Which shafts? I ordered full set of zx5 2 weeks ago with PX LZ 6.0 and haven't heard a peep yet. 

[BostonWRX]

13 minutes ago, JinF said:

Which shafts? I ordered full set of zx5 2 weeks ago with PX LZ 6.0 and haven't heard a peep yet. 

Modus 130 stiff. Certainly not popular. My S taper stiff set took 8 weeks 

[Myherobobhope]

Has anyone had any success contacting Srixon? My club pro hasn’t heard anything (whether he’s pursued answers is a different question) and I haven’t heard back from the srixon email Support…

 

I’d just like an eta of when the clubs are going to be here… rep told me when I ordered them it would be 3 weeks… then I heard next week (which was last week) and now “middle of august”…

 

im more frustrated with the lack of information than I am the lack of clubs… anyone have any suggestions?

[06VistaGT]

I am still waiting for my zx5 4iron. My fitter called yesterday and explained that the px shaft was in. Last component is the head, which is due next week. Then production and delivery. Still holding late Aug, early Sept. Which is what they said when I got the rest of my combo set in July. Not sure who they are talking to at srixon, though.

[76mpg]

On 8/16/2021 at 1:47 PM, BostonWRX said:

Modus 130 stiff. Certainly not popular. My S taper stiff set took 8 weeks 

How are they working? I’m about to build the same set up

[cjblake09]

I have been waiting on my ZX Utility for about 2 weeks b/c of the KBS TGI but they said they had more coming in this week.  

[BostonWRX]

1 hour ago, 76mpg said:

How are they working? I’m about to build the same set up

Thinking I will be sticking with S tapers. Just seem to work better for me. Modus feels better tho 

[MaineGolfNut]

It's now been 10 weeks since my order (June 11), and I still have no ETA on fulfillment. Specs are ZX7 4-AW with KBS C-Taper 130x

[06VistaGT]

My final iron (ZX5 4iron) came in today. Final delivery details:

 

ZX7 6-AW + ZX5 5iron, px 6.5 shafts, lengthened and upright, midsized plus 4 grips

- 9 weeks from order to delivery

 

ZX5 4iron, same specs

- 12 weeks, 6 days from order to delivery

[BallerNate]

Well, I put in another order with Srixon. After getting a ZX5 4 and 5-iron to combo with my Z 785’s, I’ve quickly fallen in love with the extra forgiveness and distance of the ZX5’s!

 

Thought about going with all ZX5’s, but prefer the traditional lofts of the ZX7’s in the short irons, and the feel and control with the ZX7’s I’m sure will be lovely.

 

So I’ve ordered a ZX5 6-iron 1* weak and ZX7’s in 7-PW! All will be 2* Up and 1.5” long with Modus3 Tour 120 S Shafts…can’t wait!!

[Myherobobhope]

On 8/19/2021 at 2:20 PM, MaineGolfNut said:

It's now been 10 weeks since my order (June 11), and I still have no ETA on fulfillment. Specs are ZX7 4-AW with KBS C-Taper 130x

I'm still waiting for an update from Customer Service... I sent a follow up email this morning... We shall see if they actually got the C-Tapers in this week (which they were supposed to)... I was told "first week of september" which is either this week or next week depending on how weasel wordy they are being.

[Myherobobhope]

Still waiting on an update... I'm not amused with Srixon at this point... Customer service has been absurdly slow. I e-mailed Monday and haven' heard back yet.

 

Probably the last Srixon clubs I buy.

[AzSuperHack76]

2 hours ago, Myherobobhope said:

Still waiting on an update... I'm not amused with Srixon at this point... Customer service has been absurdly slow. I e-mailed Monday and haven' heard back yet.

 

Probably the last Srixon clubs I buy.

Welcome to 2021. All manufacturers are dealing with this. They can't get shafts, grips, along with manpower and shipping issues. Take a peak at the PING g425 wait time thread and get a look at those wait times. 

 

I'm guessing CS doesn't have an answer for you as they are at the mercy of the shaft manufacturer. Good luck.

Edited September 2, 2021 by AzSuperHack76
sp.

[MaineGolfNut]

42 minutes ago, AzSuperHack76 said:

Welcome to 2021. All manufacturers dealing with this. They can't get shafts, grips, along with manpower and shipping issues. Take a peak at the PING g425 wait time thread and get a look at those wait times. 

 

I'm guessing CS doesn't have an answer for you as they are at the mercy of the shaft manufacturer. Good luck.

 

Agree with this. I don't blame either my fitter or the clubmakers for the delays themselves. I think they could do a better job being transparent about the delays though. It would probably mean fewer sales, but also much better expectation management. In my case, I'm willing to ride this out a bit longer for my Srixon irons but just asked to cancel my parallel order for some Ping wedges. Enough time has gone by that there are already new products/versions, and it now looks like a local fitter will be able to get me in a newer version with the same shafts I ordered previously with in-stock items.

[Myherobobhope]

2 hours ago, MaineGolfNut said:

 

Agree with this. I don't blame either my fitter or the clubmakers for the delays themselves. I think they could do a better job being transparent about the delays though. It would probably mean fewer sales, but also much better expectation management. In my case, I'm willing to ride this out a bit longer for my Srixon irons but just asked to cancel my parallel order for some Ping wedges. Enough time has gone by that there are already new products/versions, and it now looks like a local fitter will be able to get me in a newer version with the same shafts I ordered previously with in-stock items.

Yeah, that’s where I’m at overall… I get that they have a ton of orders waiting, but I’m tired of not knowing… they’ve offered me a stop gap solution with modus 120s, but I don’t think they will work.

[MaineGolfNut]

I also was recently offered different shafts than what I ordered if I actually wanted to receive my irons anytime soon. I declined. I went to a decent amount of trouble (and fairly significant expense) to get fitted for the shafts that supposedly are best for my swing. Kind of hilarious actually that the clubfitting industry -- which has convinced everyone that getting a fancy custom fitting is crucial to improving your game -- falls back on "well hey, we've got these totally different shafts laying around including one you tested and didn't like and one you didn't even test and is really different... why don't you take one of these instead?" 🤔

Edited September 2, 2021 by MaineGolfNut

[Myherobobhope]

5 hours ago, MaineGolfNut said:

 

Agree with this. I don't blame either my fitter or the clubmakers for the delays themselves. I think they could do a better job being transparent about the delays though. It would probably mean fewer sales, but also much better expectation management. In my case, I'm willing to ride this out a bit longer for my Srixon irons but just asked to cancel my parallel order for some Ping wedges. Enough time has gone by that there are already new products/versions, and it now looks like a local fitter will be able to get me in a newer version with the same shafts I ordered previously with in-stock items.

I'm not mad, I'm just disappointed... (and, lets be honest, mad).

 

On the "it's not their fault"... I mean, it kindof is... granted the whole economy is based on Just in Time inventory, but when I ordered the clubs, I specifically asked if there was a back order and was told there wasn't... I wish I had come here first and checked...  The rep is new to Srixon, but we should have both known better. 

 

That said, I've been patient and kind to everyone I've dealt with. I haven't said things like "this is ridiculous" to anyone but my wife... I'm frustrated, and it's not entirely their fault... the fact that we are almost 8 weeks past the day I ordered and they still don't have an ETA makes me wonder if the supply chain is REALLY that messed up (possible) or if people had been coasting on "this is how long things normally take" and didn't really understand their own supply chain (possible)... the two aren't mutually exclusive, and Srixon doesn't have any excuses for not having a better working knowledge of it's own supply chain... hopefully they learn from this catastrophic failure, but who knows?

 

I've also been offered the "closest fit they have in stock"... which is a Modus 120. I want 130 gram shafts, so this isn't a great fit... though they've offered to reshaft them free of charge down the road... I'm just not sure at this point how far down the road that would be. 

 

I don't know anymore... I was very excited to order new irons, and now I'm just frustrated... I might go to my local fitter and try some more stuff and see if I can get something in quicker... I wouldn't have minded the delay if I had known it was coming, but I was given multiple "it will be here by X" in this process, and that's what frustrates me.

[jimb]

I originally had a set of Callaway Apex 21 irons on order.  There was an indication on the Callaway website that it would be about a two to three week order completion.  Nothing special with the irons in terms of custom shafts.  When I saw the details of my order it said they would be shipped by the end of November.  I called Callaway to double check on that and they told me that the November date was about right because two iron heads in the set were on backorder.

 

Before I ordered the Apex I was considering the Srixon Zx7 and the Titleist T100s models.  I love Callaway equipment and they are a very customer friendly company, but I decided to go Srixon.  I canceled the Apex and ordered the Srixons.  According to what I read the order should be completed by the end of next week.  Unlike some others on here who are seeing major delays in delivery I was ordering the Nippon Modus 3 stock offering plus 1/4" and 2 degrees up lie angle.  That's probably why I am 'hopefully' not going to see a delay like some have reported here.  My last set of Srixons were the Z765 irons and I liked them.  The new Srixons are Endo forged and that is a plus.

[twentyfour]

On 8/12/2021 at 1:19 PM, Myherobobhope said:

Ha... that fits with what I've heard... here's hoping they are getting enough of the 130x to fulfill all the orders (or at least up until mine!)... Can't believe some people have been waiting since April!

 

The only thing that bothers me is the sales rep specifically told me the C-Tapers were in stock... he's new to Srixon, but not new to the industry... so I wish he had known better.

 

Not specific to Srixon, but I ordered a different vendor's irons on May 2nd, and they didn't arrive just recently - almost 4 months - due to delays on C-Taper 130X shafts for the 9-PW.

 

At one point I contacted KBS directly just asking how long delays were for the 130X (not specific to my order) and they gave a vague response about having none available and working on it. But it just seems the 130X is pretty backordered across the board.

[Myherobobhope]

23 minutes ago, twentyfour said:

 

Not specific to Srixon, but I ordered a different vendor's irons on May 2nd, and they didn't arrive just recently - almost 4 months - due to delays on C-Taper 130X shafts for the 9-PW.

 

At one point I contacted KBS directly just asking how long delays were for the 130X (not specific to my order) and they gave a vague response about having none available and working on it. But it just seems the 130X is pretty backordered across the board.

And this seems like information the rep should have had when I got fit in july…

 

I get they don’t have control from their suppliers… but I would have loved to know how long it would be when I ordered them.

[granata10]

Hey guys. I ordered a mix set of zx5 (4-5 iron) ZX7 (6-pw) 2* flat stock shaft and grip on 8/23 through 2nd Swing.  Had them in hand on 8/30. I just ordered the ZX7 AW and got a FedEx notification that it shipped and will be here Tuesday. 

[jimb]

1 minute ago, granata10 said:

Hey guys. I ordered a mix set of zx5 (4-5 iron) ZX7 (6-pw) 2* flat stock shaft and grip on 8/23 through 2nd Swing.  Had them in hand on 8/30. I just ordered the ZX7 AW and got a FedEx notification that it shipped and will be here Tuesday. 

Great news for me!

[bryanwmilburn]

I've called on a few occasions for my orders of Srixon woods and Cleveland wedges and have gotten right through. The customer service representatives are always very nice and willing to help and give me actual date projections on component availability. For those who are just sending email - I'd recommend giving them a call. I've had good luck that way.